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  1. Knowall IT – High-performance, Tailored and Secure Hosted Cloud Services

    July 9, 2018 by admin

    Knowall IT is a Managed Service Provider. Focused on the provision of high-performance, tailored and secure hosted services to UK based organisations with a global reach.

    We are 100% customer focused. We understand all organisations requirements vary and therefore build bespoke tailored environments for each of our clients.

    Known bug with windows 10 and Remote Desktop (RDS) – Remote Apps – Selected Windows do not respond [FIX]

    February 12th, 2018

    [UPDATE 2018/07/02]

    1. Download the EXE fix –
    2. Right click – *RUN as Administrator



    “We have found out that it is a known issue and our internal team is working on it.

    EVENT_SYSTEM_FOREGROUND comes too soon on the server. We end up sending the incorrect z-order to the client because in some scenarios the z-order calculation has not completed before we send it. A race condition exists in RemoteApp when a window is activated resulting in the activated window opening behind the previous foreground window. After the RemoteApp widow is activated, RdpShell.exe checks the server z-order before win32k.sys finishes computing the new z-order. When this condition occurs, Rdpshell.exe sends the wrong z-order instructions to mstsc.exe on the client. This fix introduces timer code to cause RdpShell.exe to wait for win32k.sys to finish computing the z-order before sending the new z-order to the client.

    The fix is likely to get released by March or April.

    I will provide you with the update, as and when if there is any.”

    “I’ve been informed by Microsoft Support that the hotfix currently is scheduled for release at March 21st.”